Services
is determined to help you all along the way, from free email technical support and discounted Solaris 10 service, to free training and access to relevant Sun forums. We’ll do all we can to ensure that you don't have to go it alone to get your new product or service up and running.
Startups Ask Sun
If technical difficulties are standing in your way, Sun offers free email support and training on selected technologies and products. Ask Sun experts troubleshoot pressing development issues and provide guidance for 6 months after program acceptance on a range of issues—so you can get your program up and running. You can get email support for:
Architecture questions
- Design and development issues
- Issues on Sun Java Enterprise System (JES) stack
- Issues on popular infrastructure software (e.g. Apache, MySQL, Perl, PostgresSQL) running on Solaris
- Advice on product choices, from servers to storage and more
Free Solaris 10 OS Web-based Training Course
The Solaris 10: Ten Moves Ahead of the Competition course provides students with an overview of distinguishing features of Solaris 10. This course combines high-level value proposition and introductory technical information to illustrate the advantages of using Solaris 10 OS.
Free training
Get access to web-based training on selected Sun products and technologies as well as to Sun engineering webcasts.
Additionally, get free access to Select Online Training so that you're only a click or two away from choosing from the many online courses currently available.
Forums
Designed to answer questions on topics and technologies that are most common to startup companies, these selected forums present chat-with-expert opportunities, where Sun experts will discuss technologies, products, industry trends and general business issues.
Standard Service Offerings
Startup Essentials customers have a number of standard Sun service plans available to them. All Startup Essentials products are eligible for standard systems and storage service.
Systems—Sun Startup Essentials program members may purchase Sun System Packs for the Sun Fire x4500, Sun Fire x4600, Sun Fire T1000, and Sun Fire T2000 at standard pricing, entitling them to integrated support for the hardware and the OS. In addition, customers may purchase Software Service Plans and Developer Service Plans for software support not covered in a Sun System Pack. Customers may also purchase Service Plans for Systems.
Storage—Sun Startup Essentials program members may purchase advanced support offerings for Sun StorageTek products.